Business Analyst

• Gather and analyze business requirements by interviewing stakeholders, documenting needs, prioritizing requirements, and translating business needs into actionable functional/technical requirements.
• Analyze existing business processes, workflows, and systems; identify improvement opportunities; recommend and support implementation of optimized solutions using data-driven insights.
• Perform data analysis and reporting by collecting, interpreting, and presenting trends/patterns; create dashboards, reports, and visualizations; monitor KPIs and performance trends.
• Support solution assessment and delivery by assisting with project planning/scoping, validating solution fit, and ensuring solutions meet business requirements.
• Facilitate communication between business users, technical teams, and management; assess impacts of business changes; support delivery of requirements to testing/implementation teams.
• Create and maintain project documentation including BRDs, functional specifications, use cases/user stories, process maps, and flowcharts.
• Support solution implementation and testing, including UAT support and coordination with integration/end-to-end testing activities.
• Conduct risk management and gap analysis by identifying risks, recommending mitigations, and documenting gaps between current and future state; support defect/issue identification and resolution with development teams